• The General Terms and Conditions below apply to all offers and transactions of Shandez Restaurant. Prices are subject to change.
  • By accepting an offer or making an order, the consumer expressly accepts the applicability of these General Terms and Conditions.
  • Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.
  • All rights and entitlements stipulated for Shandez Restaurant in these General Terms and Conditions and any further agreements will also apply for intermediaries and other third parties deployed by Shandez Restaurant.


  • The restaurant guarantees that all the products offered meet the standards of the concept.
    If there are any complaints the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.


  • All offers made by Shandez Restaurant are without obligation and expressly reserves the right to change the prices, in particular if this is necessary as a result of statutory or other regulations.
  • All prices are exclusive TAX.
  • In certain cases, promotional prices apply. These prices are valid only during a specific period as long as stocks last. No entitlement to these prices may be invoked before or after the specific period.
  • Shandez Restaurant cannot be held to any price indications that are clearly incorrect, for example as a result of obvious typesetting or printing errors. No rights may be derived from incorrect price information.


  • In case of Cancellation of Booking, Advance Deposited will not be Refunded, however it can be adjusted on written request with valid reason 30 days before the original date of function for next date within three months, subject to availability.
  • Management of Shandez Restaurant has the power to cancel the booking at any time without assigning any reason.
  • Shandez Restaurant will not be responsible in case of any natural calamity, pandemic, diseases or cancellations of gatherings by local government and is not liable to refund any money.


  • All prices are exclusive TAX.
  • Methods of payment we accept: Cash, Visa & MasterCard.
  • You will not receive confirmation of your definitive booking until your payment has been approved.

Other provisions

  • If one or more of the provisions in these Terms and Conditions or any other agreement with Shandez Restaurant are in conflict with any applicable legal regulation, the provision in question will lapse and be replaced by a new comparable stipulation admissible by law to be determined by Shandez Restaurant.
  • The law of the Pakistan applies to all agreements entered into with or concluded by Shandez Restaurant. Any disputes arising directly or indirectly from these agreements will be exclusively settled by the High Court of Islamabad.
  • Shandez Restaurant Management will not be responsible for any loss, theft or damage of guest or their belongings